Information for Physicians and Providers
Find information and resources to help make doing business with CarePlus and caring for your CarePlus patients easier.


Providers affected by Hurricane Milton with questions about services available to them or their CarePlus-covered patients can call our Provider Services team at 1-866-313-7587, Monday – Friday, 8 a.m. – 5 p.m., Eastern time.

 

CarePlus Hurricane Milton Response
 

Doctor talking on smartphone.

Provider Portals

We will phase out our secure Provider Web Services (PWS) in 2024. 

For continued access to CarePlus’ secure online tools, please use the multipayer Availity Essentials™

  • Check patient eligibility. 
  • Review and submit claims. 
  • Review patient benefits. 
  • Submit preauthorization requests.  

Learn more about Availity.

Contracting with CarePlus

Physicians and other healthcare providers can request to join the CarePlus network of providers by completing the Letter of Interest form PDF opens in new window and faxing it to 1-855-659-7966.