You have the freedom to spend your allowance on plan approved products at participating stores. Use the HealthyBenefits+ app on the
Here are some of the approved types of products available at participating stores.
You may use your CareEssentials Allowance toward bills such as mortgage, electric, heating and air conditioning, sanitation, water, sewer, internet, and phone services.
Pay your bill on your service provider’s website if they accept Visa® or contact their customer service.
If the service provider does not accept Visa®, you can pay via HealthyBenefitsPlus.com/CarePlus or you can call 1-855-391-0942 (TTY: 711). Have your bill ready. The customer service representative will need to know your date of birth and zip code.
You may use your CareEssentials Allowance for pest control and non-medical transportation through Uber, Lyft, taxi services, or public transportation.
Pay your service provider directly by swiping your
The CareEssentials Allowance is available once you activate your
Be sure to use your funds each month! They expire at the end of every month and cannot be carried over into the next month or used to pay for outstanding balances from a previous month.
Log in to your secure member portal to see your plan’s benefit information, including any CareEssentials Allowance your plan may include.
Learn all about the spending card where CareEssentials Allowance funds are pre-loaded, including how to check your card balance.
Usage restrictions apply. See cardholder terms for details.
Products may not be available at every location. While shopping at participating retailers, you may pay sales tax on items just as you would normally. Applicable sales tax will be added to the total at checkout according to your state tax regulations. Any fees associated with transactions may be deducted from the available balance. Allowance amounts cannot be combined with other benefit allowances. Limitations and restrictions may apply.
If you use Bill Pay through the Healthy Benefits+ website or by contacting Healthy Benefits+, the service provider may not receive payment for at least three weeks. The documented home address with your health plan must match the service address where you currently reside. CarePlus is not responsible for any fees or loss of service associated with late payments. Service fees may apply. Bill payment is not available for all utility and rental companies. Please check to confirm if your service provider is available.
Do not throw away your card. Please store it in a safe place, like your wallet. CarePlus is not responsible for funds lost due to lost or stolen cards. Benefits listed here are part of a Medicare Advantage plan.
Questions? Need your benefit balance? Visit HealthyBenefitsPlus.com/CarePlus or call 1-855-391-0942 (TTY 711). This card is redeemable for specific goods and services at select merchants. This card may not be used for money orders, prescription drugs, alcohol, tobacco and vaping products, firearms, lottery or gaming tickets, and most food delivery services.
Use of Your Card: Your card is not a credit card but may be entered as “credit” to checkout. If prompted, your PIN is the last 4-digits of your card number. Usage restrictions apply. See cardholder terms for details. Issued by Citizens Alliance Bank, Member FDIC, pursuant to a license from Visa® U.S.A. Inc. No Cash (except as required by law) or ATM Access.
No amounts on the CarePlus Spending Account card can be combined or used to purchase Medicare-covered prescriptions or services, nor can it be converted to cash.
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07/23/2024
CarePlus is an HMO plan with a Medicare contract. Enrollment in CarePlus depends on contract renewal.
South Florida, West Florida, Central Florida, North Florida and Atlantic Coast.
Please call our Member Services number at
Hours of operation:
From October 1 - March 31, we are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m.
You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within one business day.
Every year, Medicare evaluates plans based on a 5-star rating system.
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