For CarePlus Members
Do you have questions about your plan? Call us at:
From October 1 - March 31, we are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within one business day.
For CarePlus Members
Do you have questions or feedback? Send an email to:
To protect your privacy online, please do not use this email address to send personal or confidential information.
For Shoppers
To speak with a licensed CarePlus sales agent, call now:
1-855-605-6171
We can answer your questions about Medicare Part C and help find a CarePlus plan with benefits you care about.
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08/29/2023
South Florida, West Florida, Central Florida, and Atlantic Coast.
CarePlus is an HMO plan with a Medicare contract. Enrollment in CarePlus depends on contract renewal.
At CarePlus, it is important you are treated fairly.
CarePlus Health Plans, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, ancestry, ethnicity, sex, sexual orientation, gender, gender identity, disability, age, marital status, religion, or language in their programs and activities, including in admission or access to, or treatment or employment in, their programs and activities.
The following department has been designated to handle inquiries regarding CarePlus’s non-discrimination policies: Member Services, PO Box 277810 Miramar, FL 33027,
Auxiliary aids and services, free of charge, are available to you.
CarePlus provides free auxiliary aids and services, such as qualified sign language interpreters, video remote interpretation, and written information in other formats to people with disabilities when such auxiliary aids and services are necessary to ensure an equal opportunity to participate.
This information is available for free in other languages. Please call our Member Services number at
Español (Spanish): Esta información está disponible de forma gratuita en otros idiomas. Favor de llamar a Servicios para Afiliados al número que aparece anteriormente.
Kreyòl Ayisyen (French Creole): Enfòmasyon sa a disponib gratis nan lòt lang. Tanpri rele nimewo Sèvis pou Manm nou yo ki nan lis anwo an.
Every year, Medicare evaluates plans based on a 5-star rating system.
© 2023 CarePlus Health Plans, Inc.