For CarePlus Members
Do you have questions about your plan? Call us at:
From October 1 - March 31, we are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m. You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within one business day.
For CarePlus Members
Do you have questions or feedback? Send an email to:
To protect your privacy online, please do not use this email address to send personal or confidential information.
For Shoppers
To speak with a licensed CarePlus sales agent, call now:
1-855-605-6171
We can answer your questions about Medicare Part C and help find a CarePlus plan with benefits you care about.
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09/25/2024
CarePlus is an HMO plan with a Medicare contract. Enrollment in CarePlus depends on contract renewal.
South Florida, West Florida, Central Florida, North Florida and Atlantic Coast.
Please call our Member Services number at
Hours of operation:
From October 1 - March 31, we are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m.
You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within one business day.
Every year, Medicare evaluates plans based on a 5-star rating system.
© 2025 CarePlus Health Plans, Inc.