Get coverage decisions, apply for financial assistance, and more.
See the latest updates about what Medicare covers.
Ask CarePlus for a coverage decision about medical care.
Request approval for certain prescription drugs to be covered by your plan.
You may be able to get help paying for prescription drug plan costs.
Questions about coverage during a hurricane or emergency? Looking for steps to order OTC products?
Learn about ending your Medicare Advantage plan.
The rights and responsibilities summary reminds members and healthcare providers of their roles in maintaining a productive relationship.
H1019_CPHPMKTG_M
06/04/2024
CarePlus is an HMO plan with a Medicare contract. Enrollment in CarePlus depends on contract renewal.
South Florida, West Florida, Central Florida, North Florida and Atlantic Coast.
Please call our Member Services number at
Hours of operation:
From October 1 - March 31, we are open 7 days a week, 8 a.m. to 8 p.m. From April 1 - September 30, we are open Monday - Friday, 8 a.m. to 8 p.m.
You may always leave a voicemail after hours, Saturdays, Sundays, and holidays and we will return your call within one business day.
Every year, Medicare evaluates plans based on a 5-star rating system.
© 2025 CarePlus Health Plans, Inc.
